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warrenb · 25-08-2010, 15:37

Well just finished the call and she was adament that it was pay for install and activation is free. Wouldn't budge. Maybe they have just changed it, as this way VM will get a bit of extra cash.

---------- Post added at 14:37 ---------- Previous post was at 13:56 ----------

Just spoke to someone in India and she is now saying my account is showing just the £20 activation fee. This was after about 20 minutes of explaining I wanted to know how much I was being charged to upgrade.

25-08-2010, 15:37	#590
warrenb Inactive Join Date: Feb 2008 Services: VIP50 + 2 Virgin Mobiles + Mobile Broadband Posts: 199	Re: VIP/VIP+ New and Improved VIP Package Well just finished the call and she was adament that it was pay for install and activation is free. Wouldn't budge. Maybe they have just changed it, as this way VM will get a bit of extra cash. ---------- Post added at 14:37 ---------- Previous post was at 13:56 ---------- Just spoke to someone in India and she is now saying my account is showing just the £20 activation fee. This was after about 20 minutes of explaining I wanted to know how much I was being charged to upgrade.