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Old 24-08-2010, 09:19   #25
Peter_
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Re: Modem stopped responding 4 times tonight playing WoW

Quote:
Originally Posted by TommyTomTom View Post
Saturday morning, 08:00, guy said it'd be 3-5 working days which I thought was a bit rough but whatever the internet's working at the moment. Incidentally I was on the phone for 50 minutes, but it was an unconventional time to be calling.

Is a newer modem likely to be slower or faster? I was getting paranoid over whether they employ new methods of throttling on the modems themselves or something wacky like that.
If it has been ordered it should arrive shortly and you will need to call in and give them the HFC MAC address for it to be added to your account.

You should receive either an Ambit 256v2 or a Cisco EPC2100 modem which are both 20Mb capable, any throttling is only as per the normal times and nothing to do with the modem firmware.
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