[kwikbreaks]

I realise we were at cross purposes and deleted that post. When you mentioned BT I thought you meant the tracert you'd seen was from a BT customer.

I tried the url mentioned last night on my VM connection and it was working ok then. As it was getting late and isn't impacting me I didn't do a tracert or any investigation at all - I just glanced at the original tracert and saw the loop didn't seem to involve VM routers so it isn't a VM problem - they just happen to route down a path that has a preblem further on.