Quote:
Originally Posted by pip08456
If both the modem and STB are showing problems then it is safe to presume thetre is a problem with either your line or supply (CTMS etc).
Best thing to do is ring it in but if you want to avoid offshore do it Monday morning EARLY!
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pretty much what I thought, however I leave for work before 07:30, so not sure if that is 'too' early for an UK agent - I hope it isn't, because it simply isn't worth being connected to the offshore 'support' for this kind of problem.