Cable Forum - View Single Post - Modem stopped responding 4 times tonight playing WoW

TommyTomTom · 21-08-2010, 09:15

I phoned up technical support and they're going to send a new modem. I've managed to get back on after the guy on the phone told me the modem is "corrupted", somehow Windows assigned an IP address other than 192.168.100.10 which was originally what DHCP was setting, this seems to allow me to connect to the internet at least temporarily.

---------- Post added at 10:15 ---------- Previous post was at 09:19 ----------

Out of curiosity, and I meant to ask the technical support guy this, does anyone know what a standard IP address issued by NTL is supposed to look like?

Also, any idea whether I'll get a newer model of modem? I asked him that and he wasn't privy to such information apparently. The 250's must be quite old by now, I remember the big grey boxes from seeing my friends, so obviously they do do revisions but I wonder at what frequency.

21-08-2010, 09:15	#2
TommyTomTom Inactive Join Date: Jun 2010 Posts: 19	Re: Modem stopped responding 4 times tonight playing WoW I phoned up technical support and they're going to send a new modem. I've managed to get back on after the guy on the phone told me the modem is "corrupted", somehow Windows assigned an IP address other than 192.168.100.10 which was originally what DHCP was setting, this seems to allow me to connect to the internet at least temporarily. ---------- Post added at 10:15 ---------- Previous post was at 09:19 ---------- Out of curiosity, and I meant to ask the technical support guy this, does anyone know what a standard IP address issued by NTL is supposed to look like? Also, any idea whether I'll get a newer model of modem? I asked him that and he wasn't privy to such information apparently. The 250's must be quite old by now, I remember the big grey boxes from seeing my friends, so obviously they do do revisions but I wonder at what frequency.