Cable Forum - View Single Post - Frequent Lag Spikes/Disconnects

FNi · 19-08-2010, 12:17

Thanks for the reply pabscars.

I'm expecting the Virgin Media engineer to arrive any time now, so is there anything else you recommend I mention to him?

The last time an engineer visited to fix a similar problem (nearly a year ago), he wasn't very helpful in the slightest and seemed quite unaware of some very basic networking terms. Hopefully I'll get better luck this time.

I'll make sure to show him the screenshots of the modem status page and the ping charts which quite clearly illustrate the frequent lag spikes.

19-08-2010, 12:17	#3
FNi Inactive Join Date: Jul 2009 Posts: 8	Re: Frequent Lag Spikes/Disconnects - Please Help! Thanks for the reply pabscars. I'm expecting the Virgin Media engineer to arrive any time now, so is there anything else you recommend I mention to him? The last time an engineer visited to fix a similar problem (nearly a year ago), he wasn't very helpful in the slightest and seemed quite unaware of some very basic networking terms. Hopefully I'll get better luck this time. I'll make sure to show him the screenshots of the modem status page and the ping charts which quite clearly illustrate the frequent lag spikes.