Just an update guys. The VM tecchie people called yesterday and went through everything we'd already done with exactly the same result. They finally directed us to the LG website to check/update the firmware version we had (if required) and told us to get back to them if that didn't work. Not wanting to risk that just yet, we later went to another Carphone Warehouse outlet and the guy there was able to put one of their VM SIMs into our phone and the MC number appeared in the phone automatically - which didn't happen with our SIM. Problem solved hopefully! He suggested we get VM to send us a new SIM with the same number and we've requested that today via our nearest VM store as they couldn't do it in-store. It'll take 3-4 days but we'll report back when we get it.
Thanks for the assistance everyone.
---------- Post added at 13:47 ---------- Previous post was at 13:44 ----------
Quote:
Originally Posted by Kymmy
They should be able to "service update" the SIM which means that they'll send out an update (might come as a text) you just read it, delete it then power off then on the phone and all the settings should be there
|
Hmmm.... Interesting..... No mention of that either by VM customer services, the tech guy or the staff in the VM shop we went to this morning to see if we could get a new SIM from them.
