Hi guys and gals,
As somebody who runs a website and has had very slow speeds from Virgin for 8 months I decided to have BT Broadband activated on my BT line.
After 3 months now of running both services in parrallel on the same machines I can honestly say that BT broadband is 4 times faster than Virginmedia, is much more stable and the customer service is fantastic.
I am not a BT worker or anything similar, just a totally fed up Virginmedia customer.
I have the XL TV package, paid for my upgrade to 10mb on virgin before it was given free, and have the virgin phone (as well as Bt phone).
At the moment I am running and paying for both services with Bt and Virgin. This is partly due to my wife originally wanting BT and me wanting Virgin, and my need for an internet connection for my website that I could rely on.
Well in the next 2 months after my experiences with Virgin & BT , I WILL be cancelling ALL my services with Virgin and sticking with BT Broadband, transferring to SKy TV and have only the BT phone line.
So if any virginmedia customer service people are reading this then it's goodbye from and a goodbye from her.
All statements above can be proven
Ian
