Thread: What's involved in the role as "Access Field Technician" employed by Virgin Media ?
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Old 18-08-2010, 06:46   #5
weesteev
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Re: What's involved in the role as "Access Field Technician" employed by Virgin Media
A Field Tech woudltn really complete any install work apart from conencting 50Mb mdoems (currently). The install teams will connect customers and do all the work inside a customers proeprty perimiter, on the other hand contract construction teams will carry out street works like digging in the footpath (up to a certain distance).

A field technician will be for service jobs and will carry out fault finding a resolution with CPE.

Also, field tech's will be available throughout the year. As its a vital service provided on the frontline, I would imagine that some form of cover would be provided even on holiday periods, couldnt be specific though.

Hope this helps.
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