Quote:
Originally Posted by Masque
Have you tried the link in my signature as it should work on a BE connection I think.
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Thanks Masque, I already found my way there and it says there are no issues in my area.
---------- Post added at 21:05 ---------- Previous post was at 20:56 ----------
Quote:
Originally Posted by pip08456
As Masque has said in other posts if you ring the "Thinking of leaving us" option does not mean an instant solution however you will (or should) be put through to onshore support in Liverpool with both first and second line support available.
Proper diagnostics will be conducted on the line and if an engineer visit is called for then it will be booked.
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Thats all I want,
why is it so hard to get satisfaction from VM. My Be connection went down, I phoned support and a faulty modem was diagnosed. Be got a replacement to me
the next day by courier. I installed and was back on line straight away.