Quote:
Originally Posted by pip08456
Your upstream power level may look OK but the modulation is QPSK rather than QAM, as you are having problems this is indicative of a line problem and needs investigating further.
You need to ring it in.
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I think I may be suffering from the same thing.
@ The OP , you wouldn't be in NN8 or NN10?
I've phoned in twice to India about almost continual drop outs over the last 4 days and while my 1st call resulted in the promise of an engineers visit at the last minute I got a phone call telling me it was cancelled along with a promise of £2 off the next bill.
Todays lengthy conversation with Kumal ended with the promise of the mythical callback after he tries to find out whether the issue in NN8 is affecting NN10.
After an hour or so on the phone I had almost lost the will to live so didn't argue.
Thank goodness for my backup Be conn. VM are fine when it works but when it breaks they are useless. I'll see if if it gets fixed tomorrow otherwise I'll be calling the "Thinking of leaving" option. Off shored TS, while friendly and polite are completely useless at reporting a fault or getting an engineer out.
