Hi Andy70 good to hear from you. I was just about to break forum protocol and paste a link to Digital Spy forum at
http://www.digitalspy.co.uk/forums/s....php?t=1298056 but won't do that. As you say there is a similar thread on there. It looks like a virgin team member was investigating it suggesting it may be a local issue. To be fair Digital Fanatic has been very helpful, but it seems that the main Techie team will not investigate unless they can replicate the issue. They saw it once! see earlier post. But nothing came of it.
Digital Fanatic suggested I phone 151, but your post proved my fears about that approach. Hopefully the Virgin team will start to take this issue seriously soon via the support forum.
I am begining to think that we should all stop wingeing about how many HD channels Sky has got compared with Virgin, and get the ones we have got working properly.
mdancer