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Old 15-08-2010, 20:01   #10
Rjs37
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Join Date: Jul 2010
Posts: 36
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Re: Anybody lose Sky1 & Sky 3 at 1700 today?

Quote:
Originally Posted by Digital Fanatic View Post
A different issue to the OP though. What error message are you getting 1007? You need to call in and get your card re-hit.
Very coincidental timing then lol. Looking at the kickoff time for the match puts half time (when my problem started) at 4.45pm-5pm and my problem hit shortly before the second half was due to start so very close to the 5pm mentioned in the OP.

The error that gets quoted is 3009 but as I said in my first post there is an automated message (151 > Faults > TV) saying: "Some customers nationally are experiencing some missing channels..." and then mentions the 1007 and 3009 error codes and says they are working on the problem. I did speak with someone for a while and did the usual things (removing card, rebooting, unplugging and counting to 10) but it had no affect at all. He wanted to send an engineer out on Tuesday but due to that automated message I told him I'll wait and see if it resolves itself.
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