[Boris1977]

Originally Posted by Masque

The only speed test I use on a call is http://www.virginmedia.com/testmyspeed/manual.php which includes full instructions how to calculate your speed.

Just to confirm my score using the above is 8Mb over a 3min peroid, will try at a few other times too out of interest. I still havent had chance to call yet, I wanted to avoid evenings due to the high risk of getting the 'offshore' helpdesk again