Quote:
Originally Posted by tvtimes
Had to ring t-mobiles cs today due to them over charging, got what I thought was a nice guy until he 'transfered' me and got hung up on. I waited 30 mins just to speak to him.
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He may believe everything went ok with the transfer but the system may have dropped the call, we do not know what happens once we hit transfer because as far as we are concerned you are now talking to the correct person to resolve your issue.
