Quote:
Originally Posted by Masque
I would expect all companies to use similar recruitment policies and I know that Tesco broadband and BT do something similar as far the others types they should as a bad agent will always get a customers back up.
The worst agent I have ever spoken to was a Virgin Mobile agent when I had an issue with my phone, I called back and left feedback for him which everyone should do if they feel the agent has not performed as expected.
I also coach my fellow team members and give them support where required.
|
I like that you take your job seriously if more people were like you then things would be a lot easier. Unfortunately that isn't the case and that's why we get threads like these
I have took this thread off topic a bit
