Quote:
Originally Posted by Masque
Any rep that behaves like that is in the wrong job, because to act in such a way is totally unacceptable and unproffesional so they should be looking elsewhere for a job in a different type of position.
If you have a bad call you go for a coffee or a toilet break and you never take it out on the customer as your manager should give you a reprimand or warning for such conduct.
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If only everyone had your attitude mate. Unfortunately I have come across so many jobsworths that have no interest but getting paid. No one is going to leave a paid job in this climate. I bet some have just taken the job purely because its ideal for them with location etc or they just need a job and its hard to get your ideal job at the moment.