Quote:
Originally Posted by gregory8391
If true this is truly disgusting. I have emailed Diane in the CEO's office for clarity.
I was really impressed when told that the VIP was being reviewed as I thought Virgin had realised how much the discount on the package had been eroded and looked forward to it being a Very Impressive Package again. I have just read a posting on one of the forums stating:
"The VIP revamp has been completed as far as I'm aware - it's the VIP 50 with the inclusive HD Bolt on"
"There isn't any change to the VIP bundle with 20Mbit - so if you have been give a six month reduction on that, then the bundle will return to it's original price after that period - or as close to it after the Sky SD premium price changes that are due before the end of the year"
This was a from Virgin employee who is usually correct with his postings and if this is correct it is VERY,VERY disappointing, especially as people have signed up to a new 12 month contract when they will only get the HD sports & movie channels free for 6 months. It feels like a bit of a con to be honest. There is not a lot I can do about it for 12 months but if true I will be reviewing my options in 12 months time.
Can you verify or deny this statement?
Richard Gregory
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I have received the following email from Diane in the CEO's office:
Hi Richard
We have not had any information about the new VIP package that is being introduced in quarter one next year, so I'm unsure to where this information has come from. The changes that have been applied to the VIP packages are whilst we review the package in its entirety.
Therefore the information you have been given has not been confirmed or discussed or finalised. We are looking in to the VIP 20 changes and will advise our customers in due course.
Kind regards
Diane
Perhaps you can tell me where you heard the info you posted Ben?