Thread: I've cancelled my HD sub already
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Old 07-08-2010, 09:25   #8
Big Red
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Join Date: Mar 2010
Services: VIP50
Posts: 325
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Re: I've cancelled my HD sub already
Quote:
Originally Posted by jodash View Post
I have a email from Diane confirming that I will get a £7.00 reduction,is it worth upgrading to VIP50 at the moment am using a old laptop as my PC has gone and cannot afford a new one at the moment

Hi Brain
Thanks for your recent enquiry about our new HD channels and how they will affect your VIP package.
We are currently re-evaluating our whole VIP package but this can take some time but by early 2011 we'll be able to let you know what the changes will be. In the meantime we are pleased to let you know that if you want the HD channels adding to your account we will manually discount the charge, so it's free for the next 6 months.
We really appreciate your feedback about the new HD channels, and we hope you're really happy about the outcome.
Just so you know the changes will be shown on your bill as a £7.00 charge for the HD channels, there will also be a £7.00 discount showing under refunds and adjustments.
If your on VIP20 and you have got the £7 Sky prem HD channels free then you should be paying around £92.50 - its up you but upgrading to VIP50 gets you BB thats 50mb.
vip50 IS £97.50 and its comes with free Sky prem HD channels.
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