Quote:
Originally Posted by Big Red
Have you called CS/Retentions.
Remember VIP50 was only released on 5th.
And I agree £107.50 should be your monthly bill as your 3rd box is a V+ which comes with a £10 monthly charge.
So you have being paying £7.49 which I believe is the Diff between XL and XXL BB
On your bill you should see XXL 50Mb Broadband £45.00 When it would of shown Broadband Size: XL £37.00 if your were on the standard VIP.
I'm not going to explain the 0.49p differance but below is the VIP50 price breakdown
Description Amount
Telephone Line Rental £11.99
Talk International £1.50
Talk Unlimited £7.95
Talk Mobile £1.50
Phone, TV & Broadband Saving -£37.94
T V Size: X L £24.50
1 Additional V HD Box £15.00
V+ HD Box £10.00
Add Set Box(es) Discount -£9.50
XXL 50Mb Broadband £45.00
Skymovie 2,SkyMovie 1,Sports 1,Sports 2 £27.50
Skymovie 2,SkyMovie 1,Sports 1,Sports 2 HD Prem £0.00
Total £97.50
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Cheers
My current bill looks like this (see attached)
Are they moving current VIP customers over to this new pricing or do i have to phone and sort it all out
Cheers for your help Red