Quote:
Originally Posted by chrisjackson1985
Hi masque, this is exactly what I did when I already phoned them earlier today.
So, I think I'm stuck paying for something I can't afford, for longer than I should be doing.
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You could try contacting the CEO's office by email and include as much detail as possible including full account details with a contact phone number, the email address is
neil.berkett@virginmedia.co.uk this address is freely available to anyone who can google it and keep us updated.
Or you can write to them.
Complaints,
Virgin Media,
PO Box 333,
Matrix Court,
Swansea.
SA7 9ZJ