Cable Forum - View Single Post - Surely there's something wrong with my cable modem?

Peter_ · 05-08-2010, 19:41

Your modem stats look to spot on so any issue has to be elsewhere, either with your equipment or on the network side and you need the modem to be checked out and some tests to be run on the line.

So you are best to call in as soon after 0800 either tomorrow or Saturday morning, if you are not happy with that ring 150 and choose the option "Thinking of leaving us" to get a good agent to run checks.

05-08-2010, 19:41	#2
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Surely there's something wrong with my cable modem? Your modem stats look to spot on so any issue has to be elsewhere, either with your equipment or on the network side and you need the modem to be checked out and some tests to be run on the line. So you are best to call in as soon after 0800 either tomorrow or Saturday morning, if you are not happy with that ring 150 and choose the option "Thinking of leaving us" to get a good agent to run checks.