Quote:
Originally Posted by dan dority
i seen the previous post and told not one but two c/s people the above qoute
verbatim and still no joy .
|
Thats my point C/S dont know anything and if they do it depends what information has filtered to them - when you call 150 ask to be put through to retentions. they know of the offer.
Customer Services go by whats on the system and this offer is not system driven YET.