According to Virgin Medias twitter you don't Pay the £49 fee for a HD Box.
https://twitter.com/Nero182/status/20385754907
https://twitter.com/virginmedia/status/20390336442
https://twitter.com/Nero182/status/20390419224
https://twitter.com/virginmedia/status/20393309384
---------- Post added at 16:08 ---------- Previous post was at 16:06 ----------
Quote:
Originally Posted by Cozzy
woo hoo they are listening indeedy ... just booked the 50Meg upgrade ... £20 will go on the bill rather than payment up front and .... according to the CS i wont pay any extra a month ... mind you they thought i was paying £96 a month anyway which i havent been .. lmao
gotta love CS ... they either think they know it all but in fact know very little or they know nothing and take 3 hours to do a simple task which the customer usually talks them through how its done
so for a VIPer who was thinking the product was no longer worth the name ... it is now much more a 'Very Impressive Package' at what i consider a resonable price ... now to decide if i should let my 76 year old mother loose on an HD box
Cozzy
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I am actually paying around £95 each month for mine so I am going to give them a ring and see if they can sort me out like they did with yourself!