woo hoo they are listening indeedy ... just booked the 50Meg upgrade ... £20 will go on the bill rather than payment up front and .... according to the CS i wont pay any extra a month ... mind you they thought i was paying £96 a month anyway which i havent been .. lmao
gotta love CS ... they either think they know it all but in fact know very little or they know nothing and take 3 hours to do a simple task which the customer usually talks them through how its done
so for a VIPer who was thinking the product was no longer worth the name ... it is now much more a 'Very Impressive Package' at what i consider a resonable price ... now to decide if i should let my 76 year old mother loose on an HD box
Cozzy