Called the Exec Office earlier as since Friday when they asked for my account number I had heard nothing.
Don't know the name of the woman who answered but immediately mentioned the £7 refund if I wanted the channels adding. No mention of a new contract or that it would only be for 6 months or anything. Explained they were working on a 'new' VIP and once they had they would be in touch about that which would be hopefully the beginning of the new year.
I also questioned why I was being charged £91.49 compared to the £89.50 on the website but she was quite sure that the website was wrong even when I said I had copied and pasted it into my original email etc.
So hopefully when I get back home I will have shiney HDness
