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passingbat · 03-08-2010, 17:03

Seems to me that Neil Berkett's office is turning into a mini Customer services/Retentions office.

It's pretty bad that you have to go to head office to sort this kind of thing out though; a bad reflection on Customer services/Retentions office or the way they are 'told/allowed' to operate.

Pleased all you VIPers are getting a result though.

03-08-2010, 17:03	#320
passingbat Inactive Join Date: Dec 2005 Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6. Posts: 4,729	Re: VIP/VIP+ New and Improved VIP Package Seems to me that Neil Berkett's office is turning into a mini Customer services/Retentions office. It's pretty bad that you have to go to head office to sort this kind of thing out though; a bad reflection on Customer services/Retentions office or the way they are 'told/allowed' to operate. Pleased all you VIPers are getting a result though.