Cable Forum - View Single Post

devilincarnate · 02-08-2010, 20:10

Hi just sent a email to the ceo office and got a call within a hour from a wonderful woman called susan. I said that I was unimpressed with the vip pack at the moment and also the discount that the people were getting for the HD channels.
I have had these added and the discount as well, but when I spoke to susan s isaid that it was wrong to offer a six month discont and tie the customers in to a 12 month contract, susan said that when the new vip pack was released if people wew not happy with they will be able to email neil berkett and they will look in to what to do.

02-08-2010, 20:10	#303
devilincarnate cf.mega poster Join Date: Jun 2009 Location: Hell Age: 50 Posts: 5,956	Re: VIP/VIP+ New and Improved VIP Package Hi just sent a email to the ceo office and got a call within a hour from a wonderful woman called susan. I said that I was unimpressed with the vip pack at the moment and also the discount that the people were getting for the HD channels. I have had these added and the discount as well, but when I spoke to susan s isaid that it was wrong to offer a six month discont and tie the customers in to a 12 month contract, susan said that when the new vip pack was released if people wew not happy with they will be able to email neil berkett and they will look in to what to do.