Quote:
Originally Posted by kwikbreaks
So was the original advice good after all - if you want preferential treatment ring "I'm thinking of leaving" instead of normal support? From what you are saying that will take you through to a better calibre of support staff and presumably a faster resolution.
Thanks for the tip  |
The is no way that you can justget an automatic engineer visit just by calling Customer Relations, it has to be checked out and if required verified by 2nd line as process has to be followed.