Quote:
Originally Posted by kdouglas1987
Contacted them early yesterday morning, offshore again. Same diagnostics were ran, signal is fine, software is affecting my service not my low signal. Damnit i knew i should never have installed that Anti-Virus software on my Samsung V-Box, now im in for a lifetime of pixelating. Havn't had the balls yet to contact retentions but i will. Even if it gets sorted, when the day comes that a proper company like BT or Sky aqquire access to the cable infastructure, ill be gone in a heartbeat. Same old NTL nothing changed, first rate concepts operated by second rate personell. They never learn. Thanks for the help guys and girls.
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Sky are worse mate we had a problem 2 months ago it took them a total of 14 days to sort out should have heard some of the tales they told me one agent tried to blame our ceiling fans in the living room.The problems returned again told them too shove their broadband where the sun doesnt shine.