Thread: WOW! Indian Virgin Technical Support are terrible! (and FTP access)
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Old 31-07-2010, 01:48   #23
frogstamper
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Re: WOW! Indian Virgin Technical Support are terrible! (and FTP access)
VM are well aware how unpopular the Indian call centers are, so much so that they now advertise their Business Broadband as being "reassuringly based here in the UK".
It begs the question, why can't us non-business customers be equally "reassured" concerning our CS, or is it OK to palm us off with a cheaper inferior service.?
I hasten to add VM still do have an excellent UK based call center in Swansea, so why not expand and employ some more people so all of VM's customers can feel reassured.

http://www.virginmediabusiness.co.uk....aspx#overview
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