Quote:
Originally Posted by pip08456
-12 is way outside recommended levels hence Masque saying your downstream power was on the low side.
What is your upstream modulation 16QAM or QPSK?
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Its QPSK. Is that good or bad?
---------- Post added at 23:35 ---------- Previous post was at 23:31 ----------
Quote:
Originally Posted by Masque
I did say call tomorrow morning and you should get a UK agent with more of an idea of what is going on, also mention the cabling.
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You never mentioned a UK agent in your first post? Im worried they're gunna think im messing them around

I already told the lady today about the cabling and the signal and she said theyre ok. Will a different agent not see it the same way the first one did? I would just feel stupid if they say yeah you rang yesterday and we told you its fine lol...Cheers