I dont need to email Neil, I was just venting my anger, we all have to now and then
Well had my visit. Was glad it was the helpful tech, nice bloke he his
The bits I can remember are he'd expect 18db signal loss along the run but I have 30db loss. My power levels showing on the modem were -7 but on his meter they were actually -13 or -16. Hes sorted the power levels and got it at -6 on his meter, zero on my modem page.
Now, some may remember the nearly there repull, i.e they didnt bother doing the garden. Im now having a full repull done (did you see that coming?)
he couldnt find where they had spliced the cables to connect the old with the new and couldnt understand why they didnt do a full repull. Im 100% the power levels only dropped after heavy rain and they have stayed that low even after a couple of drier days. They shouldnt have spliced, thats just for temp repairs apparently
So he's getting it rushed through for a repull again
Im in a good mood now, I thought Id just get someone turn up, set the power levels and leave me to it
forgot to mention, my upstream is Power Level (dBmV) 38.50