Cable Forum - View Single Post - Strange routing issue/slow web acces/no xbox live!

nridgway · 30-07-2010, 13:10

Just an update - and engineer came this morning and said he has been dealing with this problem all week in the area (sounds like Marske and Saltburn) He said they are logging each problem (the more the log the quicker get solved), he said he's also logged a major ticket for this so it should get sorted out soon.

He seemed to know his technical stuff and had a few minutes trying different things on my computer, he doen't think it was a DNS problem but thinks packets of data are getting corrupted when browsing.

He also said that Saltburn have the same problem and another network problem as well which is getting sorted.

He said as its raised as a major ticket now it should be sorted out in 24 hours.

30-07-2010, 13:10	#14
nridgway Inactive Join Date: Jul 2010 Posts: 3	Re: Strange routing issue/slow web acces/no xbox live! Just an update - and engineer came this morning and said he has been dealing with this problem all week in the area (sounds like Marske and Saltburn) He said they are logging each problem (the more the log the quicker get solved), he said he's also logged a major ticket for this so it should get sorted out soon. He seemed to know his technical stuff and had a few minutes trying different things on my computer, he doen't think it was a DNS problem but thinks packets of data are getting corrupted when browsing. He also said that Saltburn have the same problem and another network problem as well which is getting sorted. He said as its raised as a major ticket now it should be sorted out in 24 hours.