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maxim1 · 29-07-2010, 20:34

Hi Guys need help with this issue, I'm in the North London area and suffering from intermittent connection loss.

I'm not sure how to log into modem to check signal strength, but i run a ping test to an external website and can see packet drops.

At the same time I run a ping to my router and can see no issues, which tell me the problem is external to my network.

I have phoned tech support on numerous occasion's and got no where fast.

any help or suggestions would be appreciated

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29-07-2010, 20:34	#1
maxim1 Inactive Join Date: Feb 2009 Posts: 6	Intermittent connection issues Hi Guys need help with this issue, I'm in the North London area and suffering from intermittent connection loss. I'm not sure how to log into modem to check signal strength, but i run a ping test to an external website and can see packet drops. At the same time I run a ping to my router and can see no issues, which tell me the problem is external to my network. I have phoned tech support on numerous occasion's and got no where fast. any help or suggestions would be appreciated Reply from 212.58.244.69: bytes=32 time=16ms TTL=53 Reply from 212.58.244.69: bytes=32 time=14ms TTL=53 Reply from 212.58.244.69: bytes=32 time=16ms TTL=53 Reply from 212.58.244.69: bytes=32 time=27ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=14ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Reply from 212.58.244.69: bytes=32 time=14ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Reply from 212.58.244.69: bytes=32 time=24ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=16ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=14ms TTL=53 Reply from 212.58.244.69: bytes=32 time=16ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=14ms TTL=53 Reply from 212.58.244.69: bytes=32 time=16ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Reply from 212.58.244.69: bytes=32 time=14ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=16ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=14ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=17ms TTL=53 Reply from 212.58.244.69: bytes=32 time=11ms TTL=53 Reply from 212.58.244.69: bytes=32 time=11ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Reply from 212.58.244.69: bytes=32 time=18ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Reply from 212.58.244.69: bytes=32 time=18ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=15ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53 Reply from 212.58.244.69: bytes=32 time=12ms TTL=53 Reply from 212.58.244.69: bytes=32 time=13ms TTL=53