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Old 28-07-2010, 20:03   #7
scone2
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Join Date: Mar 2005
Posts: 20
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Re: Strange routing issue/slow web acces/no xbox live!

Quote:
Originally Posted by nridgway View Post
Hi,

I had my phone call at 4.30, he said all there systems are fine. He ran a traceroute to a few sites but there wasn't anything wrong with them.

He has booked an engineer to call in on Friday morning to check everything to see if it was ok - he said it could be a faulty modem.

I'll post back to let everyone know he outcome.

On a side note he said there was 4 technical support personell for the whole of virgin media.

Neil
It's not your modem - I got a new one on Monday because of this problem. I even showed the engineer the sites not loading (still) through the new modem, and he said (words to the effect of) it must be your PC then , all signal levels are fine, blah-de-blah....
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