Cable Forum - View Single Post - Help

hyte1 · 28-07-2010, 18:40

OK, tried 3 times to call VM on 150, first time on hold for 12 minutes and then line went dead. 2nd time the guy went silent on me and then hung up. 3rd time line went dead after 26 minutes of being on hold. I gave up. Not good enough, not sure what to do now, I need it fixing to administer my website!! Damn.

One thing I did notice was when ringing the support before you get put through to the call centre a recorded message says something like "sorry your having a problem in the TS22 area, its being looked into and will be fixed asap" Seems a bit strange as I'm not TS22 (thats billingham area I think) I'm TS12. Hopefully they meant TS12 and I'll wake up to find it fixed tomorrow.

28-07-2010, 18:40	#42
hyte1 Inactive Join Date: May 2007 Posts: 18	Re: Help - IP address on block lists OK, tried 3 times to call VM on 150, first time on hold for 12 minutes and then line went dead. 2nd time the guy went silent on me and then hung up. 3rd time line went dead after 26 minutes of being on hold. I gave up. Not good enough, not sure what to do now, I need it fixing to administer my website!! Damn. One thing I did notice was when ringing the support before you get put through to the call centre a recorded message says something like "sorry your having a problem in the TS22 area, its being looked into and will be fixed asap" Seems a bit strange as I'm not TS22 (thats billingham area I think) I'm TS12. Hopefully they meant TS12 and I'll wake up to find it fixed tomorrow.