Thread: very poor speeds on my 10mb package
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Old 28-07-2010, 15:53   #7
jb66
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Re: very poor speeds on my 10mb package
Quote:
Originally Posted by harryc05 View Post
will give them a ring now. i'll post what they say on here

---------- Post added at 15:35 ---------- Previous post was at 14:31 ----------

i phoned and went through the whole scripted process of unplugging, speed tests and downloads.

he said that there is a problem with my line and it would take 48hrs to fix and he would ring me in 48hrs to see if the problem has been resolved.

what could the problem be with my line? and how does he know there is? he instantly said after we took the speed tests that there was a problem.
Its just a blag to get you off the phone (i.e the guy doesnt know whats wrong) With those stats my first thaught is its something wrong with your own equipment
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