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Old 28-07-2010, 14:35   #6
harryc05
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Join Date: Jul 2010
Posts: 22
harryc05 is an unknown quantity at this point
Re: very poor speeds on my 10mb package

Quote:
Originally Posted by Masque View Post
That is fine, ring up and get your connection checked out.
will give them a ring now. i'll post what they say on here

---------- Post added at 15:35 ---------- Previous post was at 14:31 ----------

i phoned and went through the whole scripted process of unplugging, speed tests and downloads.

he said that there is a problem with my line and it would take 48hrs to fix and he would ring me in 48hrs to see if the problem has been resolved.

what could the problem be with my line? and how does he know there is? he instantly said after we took the speed tests that there was a problem.
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