was told to post here for good advice so here goes
(speed test right now won't even run it just gets stuck at the download speed)
i have the VM 10MB package and i have been been getting under or just over 1MB for the past week. i was thinking of just bumping up to their 50mb package to save the frustration.
any help on how this could be? i contacted VM and they sent me a new router and it has not improved and they don't know why my speeds are so slow.
prior to this i did get around 6-8MB but for the past week it hasn't budged
maybe some other useful info:
Downstream Status
Downstream Lock : Locked
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Interleave Depth : taps12increment17
Downstream Receive Power Level : 0.9 dBmV
Downstream SNR : 27.2 dB
Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS Disabled
Maximum Number of CPEs : 1
downloaded a files of the gamefiles.virginmedia.com and i'm getting around 10.0kb/sec
loading pages is a joke, this forum took around 45 seconds to load
EDIT:
the speedtest finaly decided to get going and heres the latest result
