Quote:
Originally Posted by Mags1892
Well I have just come ff the phone after a 37 minute call, 20 mins of that was on HOLD!!!!
Service is diabolical , since they went to google mail the server ept my mail and i wanted to delete it.
The person in india has about as much technical nous as my 6 yr old, infact no im wrong I apologise to my 6 yr old , he knows a lot more.
They asked me to put the option for leaving a copy of the mail on the server ON.... I said No thats not what I want , I wish for it to be deleted Immediatly I download - start a debate on the fact this is not possible lol.
I reassure her it is indeed possible and infact STANDARD.... but eventually I manage to get into my webmail service settings which I have not checked since they went to google mail and sort it myself.
Not only is it dificult to understand the Kings english accent they speak with (no fault of theirs by the way), but please employ people who know one end of a mouse from the other!!!.
Ill be closing my account soon and moving back to whomever has english call centres, after 15 years a customer.
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How you can criticise anyone elses english/technical knowledge when your own post explaining the issue makes barely any sense I don't know.
Hello you're through to virgin media, How can I help?
I wish for it to be deleted immediately I download. The server ept my mail.
Err... sorry... this is an english speaking call center. Can you repeat that in english?
I find the average UK employee have about the same technical knowledge as their counterpart in India. I only like dealing with the UK employees who are on either the forum/twitter. They are normally the best of the bunch and will not bull-**** you.