Cable Forum - View Single Post - Help with Intermittent Connection Issues Please.

Harlow CM20 · 28-07-2010, 11:52

Update:

Just had a Technician visit to replace my Samsung V+ which died an LD40 related death, he checked my power levels and managed to get me back at 55db for my return path.

He explained that the reason my levels dropped was because a new customer had been connected and I had been moved to a lower Tap or something.

Anyways, I guess I probably won't require any more work done as I'm now happy with my service again. If it remains okay then I'll give you the other 1%

Thanks again for the suggestions and a Thankyou to Adam (Tech who visited) aswell.

28-07-2010, 11:52	#11
Harlow CM20 Inactive Join Date: Mar 2010 Services: 2 Samsung V+box 1 Samsung Vbox 20Mb XLBB Phone Posts: 75	Re: Help with Intermittent Connection Issues Please. Update: Just had a Technician visit to replace my Samsung V+ which died an LD40 related death, he checked my power levels and managed to get me back at 55db for my return path. He explained that the reason my levels dropped was because a new customer had been connected and I had been moved to a lower Tap or something. Anyways, I guess I probably won't require any more work done as I'm now happy with my service again. If it remains okay then I'll give you the other 1% Thanks again for the suggestions and a Thankyou to Adam (Tech who visited) aswell.