Hi, just noticed this thread, it looks like the same problem as a number of others are having, seem this thread and also a post on community.virginmedia.com
http://www.cableforum.co.uk/board/12...web-acces.html
http://community.virginmedia.com/t5/...ad/td-p/100491
Judging by your username you are probably local to us also (TS12 area - Saltburn??)
I too got fobbed off with using the VM proxy which was fine over the weekend until I tried to sign into Xbox live, which wont connect. My other main problems are FTP access to my website's server is unstable - disconnects after around 20-30 seconds and very slow to connect. Also unable to login to my website admin tools which uses a non standard port (
www.mywebsite.com:8565/cpanel)
Going to have to ring them up again I think, I'm at work all day but will call them tonight.