Quote:
Originally Posted by virginruinedntl
Can i get a refund for the £17/month extra i'm paying for XL broadband and i'm paying £1.50/month extra for XL tv and maybe other things? I'd save money being on XL phone as i had to pay £22-26 extra this month due to mobile, 0845, 0870 and non-evening and weekend calls so the non-evening and weekend calls would lower that alot.
How far back could i claim a refund for what i've been overcharged for? I've been paying £37/month for about 18 months or so for 20mb (XL) broadband?
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You're not really paying £17 a month extra for it, the price will always be displayed as that on your bill, then the bundle saving should knock it down to the correct price.
You're only paying £9 more than the bundled price, you said in the OP you have L bb but it's actually XL, so you should be paying £59.69 (with your paper billing). Your bundle saving seems awfully low for the services you have, that's likely the issue?
Interestingly if you go up to XL phone your bundle will come out cheaper, and it would cost £59.25, but you'll still have to pay for 08xx and mobile calls (unless they're to VM mobiles).
I really don't know how much luck you'll have claiming the £9/month back, but it's always worth a try.