Cable Forum - View Single Post - 20Mb service, what speed should I expect?

Boris1977 · 27-07-2010, 09:46

Hi Forum

Im on the 20Mb service and have been for some years. Recently I have noticed a slowing of my connection and this is backed up by various speed tests. I used to get consistantly 15-20mb all day. Now the service struggles to get to about 12mb at any time (i even tried it at 4am one day, producing about 13-14Mb). Typically evenings produce anything from 3Mb-12Mb probably averaging about 8Mb.

Is this 'normal' for the 20Mb service. What are others getting (I'm in Colchester btw).

PS Tried various PC's and all directly connected by cable to VM modem. Tried rebooting modem and so on.

I do hope I dont have to call support, I have that sinking feeling if so.....

Ta an info you can provide!

27-07-2010, 09:46	#1
Boris1977 Inactive Join Date: Dec 2009 Posts: 52	20Mb service, what speed should I expect? Hi Forum Im on the 20Mb service and have been for some years. Recently I have noticed a slowing of my connection and this is backed up by various speed tests. I used to get consistantly 15-20mb all day. Now the service struggles to get to about 12mb at any time (i even tried it at 4am one day, producing about 13-14Mb). Typically evenings produce anything from 3Mb-12Mb probably averaging about 8Mb. Is this 'normal' for the 20Mb service. What are others getting (I'm in Colchester btw). PS Tried various PC's and all directly connected by cable to VM modem. Tried rebooting modem and so on. I do hope I dont have to call support, I have that sinking feeling if so..... Ta an info you can provide!