Quote:
Originally Posted by frogstamper
Just a little VIP side issue maybe someone can enlighten me on, I've just read a thread on the billing section called "Is this right for VIP", it seems people are ringing in and complaining that they are being charged £92.49pm when the price being advertized on VM's website is £89.50.
Apparently this is a mistake that occured in April 10 and the poster claims to have had his VIP bill reduced to £89.50 and reimbursed the £2.99pm charge from April.
Has anybody on VIP heard this, and is everybody else paying a basic £92.49pm?
Thread in question is under "Billing Issues", "Is this right for VIP", the poster is whitfip, the below post is on page five post *48
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i contacted them about this a few weeks back, got told that they had had alot of complaints about this and they have applied a £2.99 good will gesture onto my accont every month and backdated it to april. there was no mention of it being a mistake.