You mean that if you click the "More about Boadband speeds" link on the 50Mb product page that takes you to the
Broadband speeds explained page which states
Quote:
And it's totally unlimited?
Yes. There's no limit to the amount you can download and use your connection with Virgin Media. However like other providers we do operate an "acceptable use" policy. This protects the majority of our customers suffering slower speeds as a result of a few users' unusually heavy usage'
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If though you're getting a letter you don't believe you deserve then contact CS and explain to them that.. Moaning on here isn't gonna help you as much as they can