View Single Post
Old 22-07-2010, 12:00   #1
zing_deleted
Guest
 
Posts: n/a
Asus excellent customer services

Not very often I get to praise a company for their CS but this has surprised me

Yesterday I called Asus asking about purchasing an option componant for a motherboard I was using for my brothers new build. It did not have S/PDIF as part of the board and required and back plate to attach to a header to supply it.

Anyway I was put through to this guy who said no one in the UK bothers to supply these as they need to be bought in lots of 100 and they are just not worth it. "oh" I said " so you can't help me" he then said "wait a mo" and off he went. About 2 minutes later he come back saying "ive found one you can have it give me your address and I will send it out to you free" So I gave him the details and expected it nest week sometime.

Ok so that in itself is good support imo but I just had a deliver from UPS next day signed for and lo and behold it was the board and cable

Excellent work Asus my faith in your boards has been rewarded
  Reply With Quote