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JPoll · 21-07-2010, 13:55

I can echo everything said here. Got a nice phone call of a woman in the office. Well done Virgin Media, listened to what I had to say regards making VIP VIP again and gave me £7 off for 6 months. She also resolved another issue I had and gave me a few quid credit on my account... told her I'm mightily impressed with the email, now the personal phone call and her remedying my issue and that she'd just won us as customers for life! Many thanks Virgin Media!!!

21-07-2010, 13:55	#52
JPoll Inactive Join Date: Jul 2010 Location: Belfast Services: xl TV: 3xV+HD & TiVo 500GB. xl phone, 50mb BB Posts: 77	Re: VIP/VIP+ New and Improved VIP Package I can echo everything said here. Got a nice phone call of a woman in the office. Well done Virgin Media, listened to what I had to say regards making VIP VIP again and gave me £7 off for 6 months. She also resolved another issue I had and gave me a few quid credit on my account... told her I'm mightily impressed with the email, now the personal phone call and her remedying my issue and that she'd just won us as customers for life! Many thanks Virgin Media!!!