Hi! I've literally just joined as I am so cross about the charges VM are making for Sky HD. I have been a customer since NTL started the service in Guildford many moons ago.
I sent the CEO an email complaing about this charge and received this reply:
"
I understand your position and we are seeing what we can do for customers like yourself. I can assure you our pricing reflects the charges we get from Sky."
Not very satisfactory, so I replied back. Will keep you posted with result.
His email a/c must be at breaking point!
Nice to meet you all!
